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 Best of Health Achieving Excellence Awards 2007

Category - Organisational Improvement

WINNER:

Triple M Plan: The right model of Staffing, the right model of Care – Surgical Peas
 in a Pod
– and the right model of Education
3 South in collaboration with the 3 South
Education team, Surgery and Perioperative
Services.


Members of the 3 South Triple M Plan team (centre) with Melbourne Health
Chairman Mr Robert Doyle and
Chief Executive Ms Linda Sorrell.


The Project

Triple M developed out a need to create the right model of staffing, education and model of care within the fast pace of a busy surgical ward with high patient turnover and high stress levels on staff.

The goals of the Triple M plan are to deliver safe patient care, support a junior workforce, facilitate ward organisation, streamline education and retain a new nursing team into the future . . . and all within a multidisciplinary staff orientated and engaged environment.

Success has been evident with a 10 per cent decrease in sick leave in the last two years, a 50 per cent reduction in patient complaints and improved access for patients.


Nominees

Caring for our Carers
Elwyn Davies. Peer Support Program Co-ordinator and Peer Support Team, Human Resources

Diagnostic Imaging Improvement Program
Diagnostic Imaging Improvement Team, Imaging

5 North Allied Health Referral Poster
Lisa Maddison and Lizzie Johnston, Allied Health

Functional Maintenance Program
General Medicine, Clinical Governance

Orthopaedic Improvement Program
Orthopaedic Department, Surgery and Perioperative Services

Responding to consumers with mental health and family violence / sexual abuse issues in the Cities of Darebin and Whittlesea
Sabin Fernbacher, NWMH

Emergency Theatre Booking System
Dr Robyn Gillies and Operating Suite Team, Surgery and Perioperative Services 



 





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