GP Access
NorthWestern Mental Health |
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NorthWestern Mental Health is the mental health arm of Melbourne Health. It provides comprehensive hospital-based, community and specialist services to youth, adults and aged people across northern and western Melbourne. It operates in partnership with Northern Health (Northern Hospital, Broadmeadows Health Service, Bundoora Extended Care and Craigieburn Health Service) and Western Health (Sunshine and Western Hospitals).
 NorthWestern Mental Health operates out of all hospitals in north-west metropolitan Melbourne and a number of independent locations. The formation of NWMH has seen the redistribution of inpatient mental health facilities from the inner city to meet the needs of the growing populations in the outer west and north - a catchment area of over 1.2 million people.
Map of NWMH service area
- ORYGEN Youth Health covers the Inner West, Mid West, North West and South West areas.
- The Adult Area Mental Health Services (AMHS) of NWMH are Inner West, Mid West, North West
and Northern.
- Aged Persons' Mental Health Program covers all five areas of the map (only parts of South West).
 Contacts
Adult Mental Health Services central triage service
People with mental health issues living in the Northern and Western areas of Melbourne and the GPs who care for people with mental health issues have one number to call when they need help.
Referrals for adults aged 18-65 years can be made on 1300 874 243 (1300 TRIAGE) 24 hours a day, 7 days a week. The number is also the after hours number for NorthWestern Mental Health's youth and aged services.
Youth Mental Health Services (15-24 Years)
Contact: 1800 888 320
Aged Mental Health Services (65 years & over)
Contact: 8345 12 12
Guidelines for referral
A comprehensive provider referral guide has been developed for use by referring GPs and other health professionals. This Referral Guide is a resource for General Practitioners and other primary care providers that explains when and how to refer patients and clients to a diversity of mental health services across the life span.
GPs can refer to services by phone on the above numbers
Click here to download the provider referral guide
Further information
Click here for further information on NorthWestern Mental Health
Click here for further information on Orygen Youth Health
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